Privacy Policy

1. Who we are

vow.day is a wedding supplier marketplace operating in the Republic of Ireland. This policy explains what personal data we collect when you use vow.day, why we collect it, who we share it with, and the rights you have over it under the General Data Protection Regulation (GDPR).

2. What data we collect

We collect the following categories of personal data:

• Account information — your name, email address, and phone number.
• Profile information — for suppliers, this includes portfolio photos, bio, pricing, and package details; for couples, it can include your wedding date, venue, and style preferences.
• Booking information — booking requests, confirmed bookings, contracts, messages exchanged with suppliers or couples, and reviews.
• Payment information— deposits and balance payments are processed by our payment provider, Stripe. We don't store your full card details ourselves.
• Google Calendar data — if a supplier chooses to connect their Google Calendar, we read busy/free date information to keep their vow.day availability in sync.
• Usage data and analytics — how you interact with the Service, such as pages visited and profile views, so we can understand and improve the platform.

3. How we use your data

We use your data to:

• Create and manage your account.
• Connect couples with suppliers and process booking requests, contracts, and payments.
• Send booking, payment, and account-related notifications by email.
• Keep supplier calendars accurate through Google Calendar sync, where connected.
• Understand how the Service is used so we can maintain and improve it.
• Detect and prevent fraud, abuse, and breaches of our Terms of Service.

4. Who we share data with

We don't sell your data. We share the minimum data necessary with the following service providers, each of whom processes it on our behalf:

• Stripe — payment processing for deposits and balance payments.
• Resend — sending transactional emails (booking confirmations, reminders, notifications).
• Google — Google Calendar sync, only for suppliers who choose to connect their calendar.
• Supabase — our database and authentication provider, hosted in the EU region.
• Vercel — hosts the vow.day application itself.

5. Data retention

We keep your account and booking data for as long as your account is active, and for a reasonable period afterwards to meet our legal, accounting, and dispute-resolution obligations (for example, records relating to payments). You can ask us to delete your account and personal data at any time — see your rights below.

6. Your rights under GDPR

As a data subject under GDPR, you have the right to:

• Access — request a copy of the personal data we hold about you.
• Rectification — ask us to correct inaccurate or incomplete data.
• Erasure — ask us to delete your personal data, subject to any legal obligations we have to retain it.
• Portability — request your data in a structured, machine-readable format.
• Object — object to certain kinds of processing, such as for direct marketing.

To exercise any of these rights, email us at hello@vow.day. You also have the right to lodge a complaint with the Irish Data Protection Commission (DPC) if you believe we haven't handled your data properly.

7. Cookies

We use essential cookies to keep you signed in and to remember your preferences. We may also use limited analytics cookies to understand how the Service is used. You can control cookies through your browser settings, and we show a cookie notice the first time you visit vow.day.

8. Contact

Questions about this Privacy Policy, or about your data? Email hello@vow.day. See also our Terms of Service.